Our silicone straps are all quality tested before we assemble your tag, and all silent pet tag orders include 1 free replacement strap in addition to a fully assembled tag (total parts = 2 silicone straps, 1 metal plate).
Most of our customers never require a replacement silicone strap, but we do recommend adding a couple of them to your order if:
you go to the dog park a lot,
you have a multi-dog household,
you have a puppy, or
your dog plays with other dogs a lot.
The reason for this is that our silicone straps are very durable, but not indestructible from being scratched by sharp objects, such as dog teeth.
For example, our dog had the same silent tag on his collar for over two years now. However, we do receive emails from customers (especially the ones with puppies!) every now and again to enquire about replacement straps, because the ones they had got chewed off 🙂
🚨 Pre-Order Notice: Orders placed between 10/02/2025 and 09/03/2025 will be shipped on 10/03/2025 instead of our usual 1 business day turnaround.
Australian Orders
We offer a variety of different shipping options to suit your needs, and free express shipping for orders over $75.
All our orders are shipped with Australia Post and prices are shown in Australian dollars. If you experience any issues with the delivery of your order, please don’t hesitate to contact us.
Shipping Options
Delivery Time
Price
Standard Shipping (Australia Post with tracking)
Delivery in 3 – 10 business days
$A18.50
Express Shipping (Australia Post with tracking)
Delivery in 2 – 5 business days
$A33.50
Q & A
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You can still browse and place orders as usual, but they’ll be pre-orders for now. Our next shipping date is 10/03/2025, so your order will be sent out as soon as we’re back! 🚀
Thanks for your patience—we appreciate your support and can’t wait to be back! 🐾
📩 Want a reminder? Drop your email below, and we’ll let you know when we’re back in full swing!