As many of you know, since the start of the COVID-19 pandemic, Australia Post is experiencing significant delays in their postal network.

To combat this, we ship all tags within 1 business day from a customer placing an order.

At this time, most our tags have been delivered within the expected average time frame:

• 3-7 business days for standard deliveries
• 1-3 business days for express deliveries

However please note that Australia Post’s Express Post guarantee is currently suspended.

This means that Express Post remains their fastest postal delivery option, but current circumstances mean that they can’t guarantee next-business-day delivery at the moment.

We’re sorry about the inconvenience this is causing all of us. If you have any concerns please don’t hesitate to reach out and we’ll do our best to help.